The Spa Opening Hours
The Spa Club is open for treatments between 9.30am and 7.00pm from Tuesday to Saturday; and from 9.30am to 5.00pm on Sundays and Mondays.
The gymnasium and pool are open daily between 5.30am and 10.00pm
Arrival Time and Preparation
For your enhanced comfort and relaxation, we suggest that you arrive 15 minutes before your scheduled treatment.
Please note that should you arrive late for an appointment, the treatment time may not be extended.
Ladies intending to have a body treatment should not shave within 12 hours.
Enjoy the luxurious range of experiences including: -
- Indoor heated pool
- Poolside garden
- Luxury bathrobe and slippers
- Separate male and female changing rooms
External guests can make reservations for spa treatments, but the facilities are only included in some packages and promotions.
Children under the age of 14 are not permitted to use The Spa Club facilities, with the exception of the pool where they must be accompanied by a parent.
All users of The Spa Club facilities are required to abide by all rules and regulations, copies of which are available at the reception desk.
The Spa environment is one of relaxation and tranquillity. Please respect everyone’s right to privacy and serenity. We appreciate you turning off your mobile phone in The Spa Club.
Gift cards are available for any treatment, spa programme or product and are an ideal present for someone special. Gift cards are non-refundable and must be presented at the time of treatment or purchase.
Kindly advise us of any health conditions, allergies or injuries, which could affect our service when making your spa reservation. It is best not to proceed with a treatment if you are suffering from cold and flu symptoms. Please contact us if symptoms develop on the day of your treatment.
A 50% cancellation charge will be incurred for any treatment or spa packages not cancelled at least 24 hours prior to appointment. Cancellation within 12 hours will incur a 100% charge, unless the time is re-assigned.
We have specially designed treatments for expectant mothers. Please allow our spa therapist to guide you in selecting which treatments are most suitable for you during this special time.
To continue your spa regime and experience at home, all products used in the treatments are available for sale from the Spa Club reception.
Unique spa combinations are specially designed to offer you a selection of our most popular treatments. The Spa Club therapists will be delighted to assist you in the planning of your perfect spa experience, including the best order for your treatments.
Jewellery and Valuables
Please leave such items in the safe in your hotel room or in the lockers available for your convenience in The Spa Club.
The Spa Club and The Richardson Hotel do not accept any responsibility for loss or damage to any items.
We accept all major credit cards. Hotel guests may also charge spa services to their hotel room. For your convenience payment is also accepted prior to your treatment.
What to Wear
Bathrobes, towels and slippers are provided in The Spa Club. Shorts are required for all male treatments. In consideration of other guests, kindly use a bathing suit when using the sauna.
Most treatments incorporate a Pink Hair and Scalp treatment massage. This is a nutritious hair and scalp product and to receive the full benefits, we encourage you to keep it in your hair overnight.
Reservations can be made by calling (08) 9217 8888 or via email email@example.com. Priority reservations are extended to hotel guests.